- #Ipass phone number customer service how to
- #Ipass phone number customer service install
- #Ipass phone number customer service license
You can use your Illinois I-Pass in a rental car, but you want to make sure that you add that vehicle to your account. You can clicj the picture below to login to your IPass Login Illinois account.Ĭan I use my Illinois I-PASS in a rental car? You can also add money to your IPass account after logging into the IPass Login Illinois on. You can call I-Pass at the I-Pass customer service number at 80 to add money to your IPass account. You don’t have to show any identification or anything and you can just get an IPass like you would get anything else at a store. It will take between 14-21 days to get an IPass if you purchased your iPass transponder online. It also explains if your windshield is made of metal, if it has a vertical windshield or if there are any heat reflective, solar tint, heat reflective, insulated, or compass/temperature indicators in your rear-view mirror. This document contains more information about the above. Step 3: Take off the mounting strips’ plastic backing tape and press the transponder on the glass for fifteen seconds. Step 2: With the arrows on the transponder pointed toward the roof align the transponder behind the rearview mirror at least 1 inch below the metal roofline, and 1 inch to either the right or left side of the mirror post. Step 1: Make sure your windshield’s interior is clean, dry, and warm.
#Ipass phone number customer service how to
Here are instructions for how to mount your windshield mounted transponder: If you need more information on how to set up IPass, you can check out my post on how to activate IPass.Īfter activating IPass you have to mount your transponder on your car windshield if you have a windshield-mounted transponder. There are a lot of ways to activate IPass but the primary way to set it up (activate it) is to call 80 (which is their customer service number) and ask them to activate it for you. If you bought your I-PASS transponder online at, an Illinois tollway oasis or the Illinois Tollway Headquarters in Downers Grove, you don’t have to activate it because it will already be activated for you. If you bought your I-Pass at a Jewel-Osco or Road Ranger, you will need to first activate I-Pass.
#Ipass phone number customer service install
To install a roof-mounted transponder, you must drill a hole in the roof. The vehicle classification will change if you drive a 3A axle bus, 3A axle truck, or an 18-wheeler with double trailers. However, if your vehicle is a regular one with 2 axles and 4 tires, you can still use a basic transponder. Below is a picture of a windshield mounted IPass transponder: The roof mounted transponder and the roof mounted transponder look the same but the roof mounted transponder has an extra piece to it. If you own a large vehicle such as an 18-wheeler, you will need a new transponder.
#Ipass phone number customer service license
Pictures of license plate mounted transponder:įor large commercial vehicles, such as trucks, buses, coaches, RVs and trailers, the roof-mounted transponder will be recommended. In addition, the following are vehicles that require IPass license plate transponders. Only 1% of cars have windshields that block transactions with windshield-mounted transponders. Therefore, a license plate-mounted transponder is required for electric cars. Windshield-mounted transponders don’t work with electric cars like Teslas. You can check out my other post on purchasing an IPass if you want more details about how to purchase an IPass.ĭifferences between the three IPass transponders On the other hand, t he headquarters of Downers Grove is open Monday through Friday from 8am-5:30pm Central Time. They are both open from Monday through Friday from 10 AM to 5:30 PM Central Time. The t wo tollway oases currently open are the Belvidere and Lake Forest oasis. If you want to purchase an I-Pass license-plate-mounted transponder or a roof-mounted transponder, you can go to the two tollway oases that are open, order online on, order by the I-Pass customer service phone number (80), or you can go to the Downers Grove headquarters.
However, for most people’s vehicles a windshield-mounted I-Pass transponder will be sufficient. You can buy an I-Pass a t Jewel-Osco and Road Rangers but they only sell windshield-mounted I-Pass transponders. There are five ways to purchase an I-Pass and there are three different types of IPass transponders which I describe in the next paragraph.
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